Career Corner

Welcome to Maryland MGMA's Job Board.  All jobs will be posted for 30 days.  There is no fee for Maryland MGMA members to post a job on behalf of their company.  The fee for non-members inclusive of recruiters and staffing agencies to post for 30 days is $150.00. For Maryland MGMA Members: E-mail the placement notice in MS Word to info@marylandmgma.com. Please be sure to include all necessary information. For Non-Members: Please visit this link to purchase your job posting online. Then email the posting as a Word attachment to info@marylandmgma.com. We will confirm when it is live on our site. The notice will not be posted until payment is received and processed.

Director of Billing - Catonsville (6/21/17)

Large orthopedic practice with multiple locations is in search of a Director of Billing. This position will be located at our main location in Catonsville with occasional travel between sites. This position is responsible for all billing office operations consisting of 16 people. Position is an integral part of the management team. See www.mdbonedocs.com for additional information regarding the practice.

Job Summary:
Expected to develop and implement strategies to maximize cash flow, improve efficiency and enhance customer services via the management of insurance billing, collection follow-up, and payment processing. The Director will work to investigate revenue cycle performance improvements and will provide problem solving support to Physicians. The ideal candidate will possess the skills necessary to lead a team of billing specialist consisting of Poster/Auditors and Patient Account Representatives. The Director will serve as a liaison between the Staff, Management, Physicians and CEO and provide timely resolution, tracking and response to all Patient/Physician inquires

Reporting Relationship:
Reports to the Chief Executive Officer

Job Specific Functions
Collect and compile data and information from various sources to develop reports and analytics tools
Conduct research and ad-hoc analysis to solve payment and reporting issues
Analyze revenue performance trend data and develop trend reports
Generate audit reports and end of month analysis
Collaborate and communicate effectively with Chief Executive Officer/Physicians.
Monitor and insure the business continuity of the daily operations for accuracy and completeness
Educate, train, and assist staff on processes, applications and best practices
Track and work on overall project planning through reporting on project schedules
Manage and/or coordinate different groups when working on ad hoc projects
Plan, manage and monitor projects from concept through implementation
Develop an understanding of the operations, system processes and procedures
Develop and implement strategies and tactics to improve and achieve consistent and optimal cash flow,
Ensure minimal days in receivables
Maintain a working knowledge of insurance carriers, payers, processes utilized within the revenue cycle.
Develop appropriate internal control safeguards over A/R records and collection of cash and maintain compliance standards for providing accurate information on all claims
Perform daily analysis of accounts receivable and cash collections
Minimize Bad Debt write off
Work with current team management to concentrate resources and improve interdepartmental processes to reduce denials and enhance patient accounting operations in order to maintain a stable and predictable cash flow
Perform other duties as required

Additional Knowledge / Skills: 
Bachelors degree in Healthcare Administration or related field, or an equivalent combination of education and years of related experience.
5 years of experience in billing or related field with 3-5 years of successful leadership experience. 
Excellent written and verbal communications skills required.
Writing, using proper English grammar, spelling and punctuation, sufficient to compose clear, concise correspondence.

Preferred Position Qualifications:  
CPC certified required
Medical Revenue Cycle Management required
Proven teaching and troubleshooting experience
Excellent analytical and problem solving skills, across people, process and technology
Ability to work in a collaborative environment
Experience innovating in a fast-growing work environment and dealing with ambiguity
Organizing detailed workflow and (re)setting priorities in an environment with a high volume of activity where there are ad hoc changes in priorities and frequent interruptions.

Technical Skills:
Proficient with various software applications, including Microsoft Office, Word, Excel, Pivot and any billing software.

Essential Behaviors: Demonstrates essential behaviors as defined by the Centers for Advanced Orthopaedics:

  • Display a positive attitude
  • Provide solutions
  • Build Community
  • Demonstrate Leadership
  • Strive for excellence
  • Exercise good judgement
  • Focus on patient needs first
  • Utilize effective and positive communication

Core Values – Demonstrates the following OACM Core Values which are the foundation of all activities performed by OACM employees in order to achieve excellence in our work place.

Honesty:              Be truthful in all endeavors; be forthright with one another and with our patients, communities, suppliers and Board.

Integrity:             Say what we mean, deliver what we promise, and stand for what is right.

Respect:               Treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each employee.

Trust:                  Build confidence through teamwork and open, candid communication.

Responsibility:     Perform our jobs efficiently and report concerns in the workplace, including violations of laws, regulations and company policies.

Citizenship:         Obey all federal, state and local laws and regulations and to do our part to enhance the communities where we live.

Please email information to:  apply@mdbonedocs.com

Adminstrative Specialist - Towson (6/12/17)

Proximal, LLC
Towson MD is looking for an administrative specialist to support Collection Agency
Looking for energetic, super dependable administrative specialist to support Manager of Collection agency.

Job Summary

The administrative specialist Collection Specialist position is focused on collecting customer past due balances. Specialist will perform all activities necessary to collect, manage, and resolve outstanding invoices. Responsible for the upkeep of collection module deemed necessary to obtain information on status of actions, collections and write off activity to ensure sound receivables,

Summary of essential job functions

  • Receives inbound collections calls and follow up outbound in accordance with established policy/goals and within contractual terms.
  • Uses collection module to work, assign and update patient account and assign next actions.
  • Works with Collection Coordinator on any request for documentation related to customer request.
  • Maintain accurate data and backup on collection activity for management’s evaluation of aged accounts.
  • Develops recommendations, escalates issues outside of policy to Collection coordinator or manager.

Knowledge, Skills and Abilities:

  • Must be able to work in a very dynamic and changing environment.
  • Must be goal oriented with ability to prioritize tasks.
  • Ability to pursue task with energy, drive, and a need to finish especially in the face of resistance or setbacks.
  • Strong interpersonal skills with ability to present concisely and descriptively in both oral and written format to all levels of management.
  • Basic to Intermediate quantitative, analytical, and spreadsheet skills.  

Experience:

  • 3-5 years of professional experience in customer service, customer collections or related discipline.
  • Dedicated and experienced in meeting the expectations and requirements of multiple internal and external customers; establishes and maintains effective relationships with customers and co-process owners with ability to gain and maintain their trust and respect.

Education

  • High school diploma or GED equivalent required.
  • College degree in business, accounting, finance, or completion of legal assistant or paralegal program preferred. Bachelor’s degree in business, accounting or finance may be considered in lieu of experience.

Minimum requirements

  • High school diploma or GED equivalent required.
  • College degree in business, accounting, finance, or completion of legal assistant or paralegal program preferred. Bachelor’s degree in business, accounting or finance may be considered in lieu of experience.

Abilities required

  • Ability to stand walk or sit for extended period of time.
  • Ability to extend hands or arms in any direction.
  • Ability to perform repetitive movements with hands and arms for extended period of time.
  • Communication skills.
  • ENGLISH is the spoken/written/read language.

This is a great position with room to grow for the right person. Person must be motivated to succeed.  This is a great opportunity with a great company with benefits and room for advancement. 

Position located in Towson Maryland and hours are 8:30 – 5pm with free parking

Please email athomas@pccabpa.com or call 410-937-7672

Practice Manager - OPA Physician Practices - Odenton (5/26/17)

The Practice Manager has full responsibility and accountability for:

  • the overall operation, financial and administrative performance of the assigned physician's practices (two to four);
  • operational improvement, effectiveness, efficiency, productivity, and superior patient experience;
  • election, mentoring, education, development, and performance of practice/HCE employees;
  • leading cross practice projects and coordination with other practice managers/supervisors;
  • communication and cooperation with AAMC stakeholders relevant to the physician practices; and
  • contribution to the strategic decision making, applicable to the physician practices.

The Practice Manager must establish and maintain a working relationship with and trust of the physician(s) and keep the Director informed of all issues which affect the practice. The Practice Manager is responsible for developing and maintaining effective working relationships and communicating with other HCE functions such as, but not limited to, the Central Business Office, Information Support, Training, AAMC HR, and AAMC Risk Management. The intent of this position description is to provide a summary of the major duties and responsibilities of this position. Duties may be deleted and additional duties may be assigned at the Executive Director's discretion.

Meets at regular intervals with office staff to implement office and personnel performance improvement initiatives.

Leads in the development of an annual operating budget for each practice.

Monitor the day to day activities of the office and assure that appropriate policies and procedures are in place for efficient and effective operations.

Meets regularly with the physicians to discuss operational issues.

Acts as office spokesperson for outside agencies and contacts

Maintains appropriate documents and licenses required to assure compliance with regulatory mandates.

Approve bi-weekly payroll for all practice employees.

Approve all expenditures and ordering of supplies according to HCE policies and signature authority.

Communicates financial and billing information with providers on a regular basis.

Maintains contact with the Executive Director or Practice Director regarding important issues.

Monitor the daily charge capture process and provides feedback to the Central Billing Office.

Assist in the quality enhancement programs and insure HIPAA compliance at all times.

Required Minimum Experience:  **Bachelor's Degree Required** plus five years of experience managing a private physician practice.

Click here to apply!

 

Practice Manager - Fortney Breast Center - Annapolis (5/26/17)

The Practice Manager has full responsibility and accountability for:

  • the overall operation, financial and administrative performance of the assigned physician's practices (two to four);
  • operational improvement, effectiveness, efficiency, productivity, and superior patient experience;
  • election, mentoring, education, development, and performance of practice/HCE employees;
  • leading cross practice projects and coordination with other practice managers/supervisors;
  • communication and cooperation with AAMC stakeholders relevant to the physician practices; and
  • contribution to the strategic decision making, applicable to the physician practices.

The Practice Manager must establish and maintain a working relationship with and trust of the physician(s) and keep the Director informed of all issues which affect the practice. The Practice Manager is responsible for developing and maintaining effective working relationships and communicating with other HCE functions such as, but not limited to, the Central Business Office, Information Support, Training, AAMC HR, and AAMC Risk Management. The intent of this position description is to provide a summary of the major duties and responsibilities of this position. Duties may be deleted and additional duties may be assigned at the Executive Director's discretion.

Meets at regular intervals with office staff to implement office and personnel performance improvement initiatives.

Leads in the development of an annual operating budget for each practice.

Monitor the day to day activities of the office and assure that appropriate policies and procedures are in place for efficient and effective operations.

Meets regularly with the physicians to discuss operational issues.

Acts as office spokesperson for outside agencies and contacts

Maintains appropriate documents and licenses required to assure compliance with regulatory mandates.

Approve bi-weekly payroll for all practice employees.

Approve all expenditures and ordering of supplies according to HCE policies and signature authority.

Communicates financial and billing information with providers on a regular basis.

Maintains contact with the Executive Director or Practice Director regarding important issues.

Monitor the daily charge capture process and provides feedback to the Central Billing Office.

Assist in the quality enhancement programs and insure HIPAA compliance at all times.

Required Minimum Experience:  Bachelor's Degree is required. Five years of experience managing a private physician practice.

Click here to apply!

 

Practice Manager - Primary Care - MSO - Multisite (5/26/17)

The Practice Manager has full responsibility and accountability for:

  • the overall operation, financial and administrative performance of the assigned physician's practices (two to four);
  • operational improvement, effectiveness, efficiency, productivity, and superior patient experience;
  • election, mentoring, education, development, and performance of practice/HCE employees;
  • leading cross practice projects and coordination with other practice managers/supervisors;
  • communication and cooperation with AAMC stakeholders relevant to the physician practices; and
  • contribution to the strategic decision making, applicable to the physician practices.

The Practice Manager must establish and maintain a working relationship with and trust of the physician(s) and keep the Director informed of all issues which affect the practice. The Practice Manager is responsible for developing and maintaining effective working relationships and communicating with other HCE functions such as, but not limited to, the Central Business Office, Information Support, Training, AAMC HR, and AAMC Risk Management. The intent of this position description is to provide a summary of the major duties and responsibilities of this position. Duties may be deleted and additional duties may be assigned at the Executive Director's discretion.

Meets at regular intervals with office staff to implement office and personnel performance improvement initiatives.

Leads in the development of an annual operating budget for each practice.

Monitor the day to day activities of the office and assure that appropriate policies and procedures are in place for efficient and effective operations.

Meets regularly with the physicians to discuss operational issues.

Acts as office spokesperson for outside agencies and contacts

Maintains appropriate documents and licenses required to assure compliance with regulatory mandates.

Approve bi-weekly payroll for all practice employees.

Approve all expenditures and ordering of supplies according to HCE policies and signature authority.

Communicates financial and billing information with providers on a regular basis.

Maintains contact with the Executive Director or Practice Director regarding important issues.

Monitor the daily charge capture process and provides feedback to the Central Billing Office.

Assist in the quality enhancement programs and insure HIPAA compliance at all times.

Required Minimum Experience:  **Bachelor's Degree Required** Five years of experience managing a private physician practice.

Click here to apply!

 

Frederick Primary Care Associates is seeking an Office Manager for Brunswick and Jefferson, Maryland offices (5/26/17)

Primary responsibilities:

  • Office Manager will supervise all administrative and clinical staff in this busy family practice office. 
  • Office Manager is responsible for ensuring that the office operates in an efficient, safe, and patient-friendly manner. 
  • Other responsibilities include
    • Oversight of financial performance of both offices
    • Supervision of staff and patient scheduling
    • Driving positive patient and staff satisfaction
    • Hiring and training new staff

 Minimum Qualifications:

  • 3+ years of medical office management experience with increasing responsibilities. College coursework or business vocational education preferred.
  • Working knowledge of patient centered medical home programs and electronic medical records. 
  • Proficient in computer skills including Microsoft Word, Excel, email, and the internet. 
  • Excellent oral and written communication skills.
  • Possesses a personal presence that is characterized by a sense of honesty, integrity, and sensitivity to co-workers and professionalism.

 Necessary Skills:

  • Know, understand, incorporate and demonstrate the Company’s vision, values, behaviors, practices, policies and decisions.
  • Ability to maintain professionalism and a positive service attitude at all times.
  • Ability to get along with others and maintain positive working relationships with employees, management, patients and peers.
  • Ability to work with confidential and protected patient information.
  • Ability to work independently and as a part of a team on assigned tasks and activities.
  • Ability to work on multiple projects simultaneously and achieve deadlines as directed.
  • Analytic competency and ability to facility collaborative problem solving.
  • Strong attention to detail and accuracy.
  • Respond timely to assigned tasks and duties.

Position reports jointly to location physicians and to practice central administration.

Contact:

Human Resources
610 Solarex Court
Frederick, MD 21703
Fax: 301-694-8525
careers@fpca.net
www.fpca.net

Application Method:

Please upload, mail, fax or email your resume.
No phone calls please!

 

Nurse Manager,  Endoscopic Center (5/19/17)

General Summary Under general administrative direction, the Endoscopic Nurse Manager is accountable for the delivery of patient care services which supports the strategic plan of the organization and achieves clinical, financial and service quality objectives in an outpatient setting. This role is accountable for the quality of clinical services delivered, for the competency and performance of clinical staff and for designing and maintaining systems to support endoscopic team functioning and continuity of services.

Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Develops, manages and evaluates the system of care delivery and clinical services which meets clinical, financial and service quality objectives.
  • In collaboration with medical staff leadership, assesses requirements for care delivery systems to meet patient population requirements. Plans strategies and services to meet clinical objectives. Communicates long and short term plans and objectives to staff.
  • Assures excellence of clinical practice and patient care services, including meeting or exceeding patient/customer requirements, improving clinical outcomes and achieving productivity and expense reduction goals. Assures that programs, services and staff performance meet regulatory requirements and professional standards.
  • Directs professional practice partnership(s) which are designed around the requirements of customers (patient, physicians and payors) and which involve staff in decision making and practice operations.
  • Uses a variety of data and information resources to assess evolving program requirements and evaluate program performance. Collaborates with management and team members to assess, redesign and continually improve effectiveness and productivity of clinical programs.
  • Assumes a leadership role in managing the quality of services provided in the practice and within the organization at large.
  • Implements systems to manage and improve the performance of practice processes and to improve the performance, consistency and coordination of cross functional processes.
  • Implements systems to assess and respond to customer perceptions of service. Is visibly involved in obtaining customer feedback, incorporating customer requirements into service design and requiring staff performance which meets customer requirements.
  • Instructs and coaches staff in effective process analysis and improvement techniques and in using data to assess and improve clinic performance.
  • Supports innovation in clinical practice and care delivery systems by staying current with innovations and literature in healthcare and care delivery. Disseminates and incorporates research findings into practice. Supports data-based ideas and innovations generated by staff and research projects.
  • Manages the patient care and administrative operations of a private practice to assure the ambulatory service's mission, goals and core competencies are met.
  • Possess a thorough knowledge and understanding of all practice positions in order to provide back-up in case of employee absence.
  • Addresses and solves impediments to success in areas of information technology, registration and billing, housekeeping, medical records, pharmacy, space and resource utilization, etc.
  • Maintains records and provides reports to the Medical Director and the Executive Management Committee as requested.
  • Ensures knowledge dissemination and full compliance with contractual and regulatory requirements (HIPAA, The Joint Commission, OSHA, third party payors, etc.).
  • Monitors and assures monthly financial performance to budget and performs variance reporting.
  • Ensures current charge master is maintained for practice, charge capture audit trails are in place, and patient registration accuracy.
  • Responsible for ensuring adherence and administration of the organizations human resource’s policies and procedures.
  • Directs systems for recruitment, selection, orientation, competency validation, professional development and staff recognition.
  • Creates effective performance management systems which provide clear expectations to staff in all roles, support staff participation in peer feedback and effectively address individual and group performance outcomes.
  • Supports staff education and development with team building, problem solving and job enrichment programs.
  • Maintains all personnel records in confidential file and conduct performance reviews, and performance documentation on direct report staff.
  • Conducts regular meetings with Executive Management Committee and Clinic Medical Director to review practice operations, volumes, billing and problems related to practice development or patient care.
  • Provides the care needed as described in the unit/area/department policies and procedures.
  • Reviews, understands and implements processes and procedures related to the measurable objectives associated with the Department annual operating plan.
  • Participates in marketing and public relations efforts.
  • Serves on appropriate Medical Center committees; act as a liaison between the practice and internal/external customers.

What You Need to Be Successful:

Education and Experience

  • BSN required. Master’s degree with management coursework preferred.
  • Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required.
  • Three to five years of clinical experience in an endoscopic, outpatient setting. Demonstrated success in a clinical leadership role.

Knowledge, Skills and Abilities

  • Demonstrated highly effective verbal and written communication skills. Demonstrated effectiveness as a group leader and participant. Demonstrated ability to collaborate with multiple members of the health care and administrative leadership team.
  • Demonstrated ability to build and lead a cohesive team in a positive work environment.
  • Demonstrated ability to think critically, develop conceptual designs for clinical services and plans and organizes successful projects.
  • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient populations(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Type: Full-time

Salary: $80,000.00 to $110,000.00 /year

Required education:

  • Bachelor's

Required experience:

  • Charge Nurse: 3 years
  • Registered Nursing: 5 years
  • Outpatient Endoscopic Experience: 3-5 years

Required language:

  • English

Required license or certification:

  • Registered Nurse (RN) in the State of MD

To apply, send a cover letter and CV/Resume to kim.williams@dda.net.

 

 

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