Career Corner

Welcome to Maryland MGMA's Job Board.  All jobs will be posted for 30 days.  There is no fee for Maryland MGMA members to post a job on behalf of their company.  The fee for non-members inclusive of recruiters and staffing agencies to post for 30 days is $150.00. For Maryland MGMA Members: E-mail the placement notice in MS Word to info@marylandmgma.com. Please be sure to include all necessary information. For Non-Members: Please visit this link to purchase your job posting online. Then email the posting as a Word attachment to info@marylandmgma.com. We will confirm when it is live on our site. The notice will not be posted until payment is received and processed.Medical Office Manager

Office Manager (5/22/18)

Responsible for following appropriate processes for, Business, Financial, hiring, staff development and performance management, Compliance, Patient Systems, IT/ Technology, Telecommunications, Housekeeping, Facility and Maintenance functions, marketing, oversight of inventory and ordering, e-Commerce website, insurance and cash-based business operations.

Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.  Identifies process improvement opportunities and presents resolutions and recommendations to the physician/owner.  Makes recommendation regarding staffing model based on objective scheduling & volume analysis.  The Office Manager collaborates with Physician Owner to implement organizational strategic plans, policies, and procedures.  Understands and follows all regulatory, procedural and licensing requirements.

Provides physicians with data necessary to formulate policy and implements general policy statements provided by them.  Identifies process improvements and work flow efficiencies.

Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.  May serve as a client contact and provide reports and summaries of practice activities.  Communicates regularly with staff, conducts meetings and provides updates and share information regularly.  The Office Manager will also be responsible for the administrative aspects for physician/Owner and of the clinical functions.  The Office Manager will plan, program and use the resources of the practice organization to assure its goals, and the goals of the individual Providers, are met.  May deliver patient care if qualified. Other duties as assigned.  Interest in health, nutrition and fitness a must. 

QUALIFICIATIONS:         

Bachelor’s or equivalent. Five to ten years progressive experience as a Medical Office Manager. Ability to manage clinical and administrative staff. Computer savvy with expertise in EMR and PM Software, Excel, electronic storage, Email, PowerPoint, and IT troubleshooting. Strong medical insurance knowledge. Ability to anticipate and resolve potential barriers to compliance, financial needs and patient satisfaction. Proficient using a Windows environment. Basic accounting and budgeting. Ability to negotiate payer and vendor contract terms.

  • Reports To:   Physician Owner
  • Location: Annapolis, MD
  • Practice Specialty: Health and Wellness

Please send resumes/CV’s to hr@medrevenuecycle.com

Patient Service Representatives (4/30/18)

Peninsula Regional Medical Center’s (PRMC) physician practice, Peninsula Regional Medical Group, is seeking full-time and standby Patient Service Representatives.

Position Summary:  The primary function is to provide secretarial support for the PRMG facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Position Requirements: High School Diploma or GED required.  Medical terminology and/or medical secretarial degree (2years) preferred.

Experience: Minimum of three (3) years secretarial experience required. Experience in a healthcare setting is preferred. Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Interested candidates can apply online at https://www.peninsula.org/employment-opportunities.

To learn more about PRMC, please visit https://www.peninsula.org/.

Medical Assistants (4/30/18)

Peninsula Regional Medical Center’s physician practice, Peninsula Regional Medical Group, is seeking full-time and standby Medical Assistants.

Position Summary: The primary functions are to provide secretarial support for the Medical Group facility (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office. Performs other clinical, laboratory, administrative and clerical tasks to facilitate office functions.

Position Requirements: High School graduate; Graduate of an approved Medical Assistant program preferred; BLS Certification required (American Heart Association BLS for healthcare providers)

Experience: Two years of experience in a physician's practice.

Interested candidates can apply online at https://www.peninsula.org/employment-opportunities.

To learn more about PRMC, please visit https://www.peninsula.org/.

Practice Administrator (4/30/18)

Private Practice seeking a candidate with strong leadership skills to direct and oversee operations for our Bariatric Surgical practice in Montgomery County Maryland. Primary responsibilities will include implementing innovative strategies to increase market share while optimizing practice resources. The candidate should be highly-motivated, intuitive, a self-starter, possess strong leadership skills and willing to work hard to fill the needs of our expanding practice. In this important role, the successful applicant will act as an information resource to patients, physicians and staff.

  • Provides day to day leadership and management of assigned departments in alignment with the mission, core values and strategic goals of the organization.
  • Provides leadership in the development, communication and implementation of effective growth strategies and processes.
  • Active participation in relationship with outside billing firm
  • Ensures that the practice is in compliance with all agency policies, procedures and guidelines: governmental laws and regulations and accreditation requirements.
  • Manages patient flow in all clinic departments, maintaining provider schedules in compliance with scheduling protocols.
  • Drive marketing efforts and participate in implementation. 
  • Maintains compliance with costumer service protocols ensuring that all patients and site visitors conclude their interactions with a high degree of satisfaction.
  • Provide physician leaders with recommendations to continually strengthen the practice with clinical resources and best practices as well as financially. 
  • Handle credentialing and licensing applications as attestation requirements for providers 


Requirements

  • Bachelor's degree in healthcare or related field required. Master's degree in healthcare or related field.
  • Five years’ experience in a supervisory position with experience in healthcare filed.
  • Clinical background strongly preferred with an understanding of surgical practice
  • Strong personnel management skills are necessary
  • Medical office billing experience preferred
  • Proficiency with EMR systems and software applications.
  • QuickBooks experience preferred

Please submit your resume along with salary requirements to atownsend@myawls.com

Practice Manager (4/18/18)

Pulmonary and Critical Care Associates of Baltimore (PCCAB) provides high quality care to patients affected by pulmonary disease, sleep related disorders and life threatening critical illness. We are recognized as the regional leader in our specialty. We stress compassion, ethics, and professionalism in our clinical and business practices.

PCCAB is seeking a dynamic practice manager to represent the medical practice in a professional, mature manner while coordinating and overseeing the overall operation and administrative performance, promoting quality patient care, and maintaining a good rapport among patients, physicians, and staff in our Pulmonary and Sleep Center in Glen Burnie. As the leader, the practice manager is responsible for supervising and coordinating staff to assure timely and efficient support is provided to the patients, physicians, staff, vendors and management.

Essential Job Duties:

  • Supervises, motivates and develops clerical staff; manages staff schedules and workflow.
  • Participates in staff human resource planning and decisions, including hiring, firing, training, supervision, and evaluating personnel and their work.
  • Manages customer service ensuring positive patient/vendor/coworker experience.
  • Assists patients, referring physicians, staff to resolve patient related issues.
  • Triages patient calls and medical issues when appropriate.
  • Manages practice schedule utilizing scheduling systems.
  • Supervises daily cash balancing/reporting and submission of patient billing to the Billing Department.
  • Responsible for developing knowledge of practice management program and training staff as appropriate on application usage and features.
  • Responsible for maintaining a current, accurate medical record system.
  • Indirectly supervises Advanced Practitioners, PFT staff and sleep staff as appropriate.
  • Understands laws of HIPAA.
  • Approve bi-weekly payroll for all practice employees. Approve all expenditures and ordering of supplies according to PCCAB policies.

Educational/Experience Requirements:

  • Bachelor's degree, preferably in business administration, healthcare administration or human resource management.
  • Five years of management experience preferably in managing a private physician practice.
  • Direct management of a minimum of five or more staff members.
  • Demonstrated knowledge and understanding of medical office processes/terminology.
  • Ability to take initiative and to exercise independent judgement, decision-making and problem-solving.
  • Excellent written and verbal communication skills.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Exercises professional judgement and accepts responsibility for decisions, consequences and results impacting staff, and quality of service.

PCCAB provides a comprehensive benefit package.

Interested candidates please send a cover letter and resume to Jennifer Pemberton at: jpemberton@pccabpa.com.

Medical Assistant

The position of Medical Assistant is responsible for providing direct patient care under direct supervision; ensuring appropriate precautions are taken to protect patients and self from blood borne pathogens. Responsibilities include but are not limited to interviewing patients, measuring vital signs, and obtaining other pertinent medical information as required by the physician assuring a clean, orderly, and functional medical work environment; checking inventory of supplies, on a weekly basis; preparing treatment rooms and patients for examination; recording information in patients' medical record; assisting physician with care of the patient; handling inventories & orders and replenishing medical supplies & materials; complying with all privacy laws.

QUALIFICIATIONS:         

Knowledge of medical terminology, Physiology, and Anatomy. Possess knowledge of insurance guidelines related to clinical care and reimbursement provisions. Must have Electronic Medical Record competency. Ability to utilize personal computer. Compliance with all HIPAA Privacy and Security guidelines. Six (6) months experience as a Medical Assistant or equivalent experience.  Interest in health, fitness and nutrition a must.

COMPETENCY STANDARDS AND EXPECTATIONS

  1. Performs pre-workups (e.g., vital signs, blood pressure checks, etc.) and informs practitioner of results.
  2. Demonstrates a thorough knowledge and application of medical assisting procedures.
  3. Documents medical records appropriately and in a timely manner; ensures Medical Records contain all information needed for services being performed by Provider.
  4. Ensures smooth patient flow by managing waiting and exam room utilization.
  5. Provides accurate, complete, legible and timely documentation of all medical assisting procedures into the medical record.
  6. Releases and maintains Protected Health Information (PHI) in accordance with applicable regulations; ensures patient privacy and HIPAA compliance in all transactions.
  7. Assists with medical procedures and emergencies as needed. 
  8. Performs daily & weekly environmental cleaning and equipment quality control & maintenance.
  9. Orders, verifies and maintains current inventories of medication and clinical supplies & equipment; takes immediate action to address any identified issues.
  10. Routinely checks for outdated inventories of medication; takes immediate action to address any identified issues.
  11. Follows State & Federal regulations for handling and disposing of bio-hazardous infectious waste; and complies with all applicable infection control, safety, and medication procedures.
  12. Answers telephones, schedules appointments, takes messages, and resolves all patient incoming inquiries and requests in a timely manner.
  13. Performs accurate intake, registration, insurance verification, and check-out processes; ensures copayments and balances are collected, documented, and stored appropriately.  
  14. Scans all medical record forms and files in patients’ e-charts in a timely manner. 
  15. Coordinates continuation of care for diagnostic tests and external service providers. 
  16. All other duties as assigned.

Note:   This document is intended to describe the general duties required of this position.  It is not intended to serve as an exclusive list of all duties, skills, and responsibilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.