Career Corner

Welcome to Maryland MGMA's Job Board.  All jobs will be posted for 30 days.  There is no fee for Maryland MGMA members to post a job on behalf of their company.  The fee for non-members inclusive of recruiters and staffing agencies to post for 30 days is $150.00. For Maryland MGMA Members: E-mail the placement notice in MS Word to [email protected]. Please be sure to include all necessary information. For Non-Members: Please visit this link to purchase your job posting online. Then email the posting as a Word attachment to [email protected]. We will confirm when it is live on our site. The notice will not be posted until payment is received and processed.


Medical Assistant (7/16/18)

Rockville and Silver Spring, MD

A busy and growing Dermatology practice is looking for a Medical Assistant to assist our physicians in a clinical setting. This position requires strong attention to detail, an eagerness to learn and ability to work in a fast paced environment. A bachelor’s degree or equivalent combination of education and experience is required. Medical Assistant Certification is preferred, but we are willing to train the right candidate. This is a full time position, Monday through Friday and one scheduled Saturday every other month. Excellent benefits with a negotiable salary.

 To apply please go to: Medical Assistant Job Application  or email a cover letter with your salary history and resume to [email protected]


Business Office Specialist (7/16/18)

DermAssociates, PC – Rockville, MD 

Job Summary (Summary of the basic functions of the position)

Responsible for medical billing from insurance companies (payors) and patients. Serves as a liaison between practices, clinics, the business office, payors, and patients. Establishes and maintains contacts with payor accounts’ representatives. Initiates telephone contact and answers all calls pertaining to accounts. Maintains accurate information regarding patient accounts receivable. Maintains strict confidentiality for all patient accounts. Follows approved processes, policies and procedures in executing job duties.

Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

  • Keys data into computer to maintain billing records and prepare insurance form with data such as names of insurance company and policy holder, policy number, and physician diagnosis.
  • Contacts insurance company to verify patient coverage and obtain information concerning extent of benefits.
  • Generates appropriate paper work, including insurance claim forms (original and re-filed) and collection letters, mails monthly statements to patients.
  • Reviews all insurance claim forms for accuracy and correct coding, retrieving and attaching appropriate dictation for claim, as needed.
  • Reviews all insurance payments (Explanation of Benefits – EOB’s), including Medicare and Medicaid payments for accuracy in account information and demographics.
  • Determines adjustments of claims paid at the out-of-network rate to in-network rates, and processes write-offs on these adjustments.
  • Posts all payments, including insurance and patient payments, to appropriate accounts.
  • Computes total surgery bill showing amounts to be paid by insurance company and by patient.
  • Answers patients' questions regarding statements and insurance coverage, answers telephone in a prompt, courteous, and helpful manner, screening calls, directing calls, providing information, answering questions, and taking accurate messages.
  • Responds to all inquires received from patients and payors either by telephone or written request
  • Follows-up on unpaid insurance claims after denial, to obtain settlement of claim.
  • Establishes and maintains contacts with payor accounts’ representatives.
  • Reviews accounts receivable activities and calls on outstanding balances or claims.
  • Processes patient refunds as needed.
  • Handles transactions necessary on discharged patients.
  • Completes and files all necessary paperwork for services rendered, i.e., charge tickets, patient forms, medical records, etc.
  • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
  • Performs other duties that may be necessary or in the best interest of the organization.

Experience Requirements

  • Three (3)+ years of work experience in medical billing and accounting experience.

Knowledge, Skills and Abilities Requirements

  • Thorough knowledge of medical billing coding, including CPT and ICD-10 coding required
  • Thorough knowledge of Medicare rules and regulations.
  • Thorough knowledge of medical billing procedures and medical insurance, including credit and collection procedures required.
  • Thorough knowledge of medical accounts receivable collection procedures, including knowledge of insurance correspondence required.
  • Detail oriented, professional attitude, reliable
  • Management and organizational skills to support the leadership of this function
  • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
  • Interpersonal skills to support customer service, functional, and team mate support needs
  • Able to communicate effectively in English, both verbally and in writing
  • Mathematical and/or analytical ability for basic to intermediate problem solving
  • Basic to intermediate computer operation
  • Proficiency with Microsoft Excel, Word, and Outlook
  • Specialty knowledge of systems relating to job function
  • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Job Type: Full-time


  • medical billing: 3 years

Click here to apply OR please send coverletter with salary history and resume to [email protected]

Business Manager (7/12/18)

Children's National Primary Care

Department: Pediatric Primary Care
Reports to: Executive Director, Children’s National Primary Care

Mission Statement
As the nation’s children’s hospital, the mission of Children’s National Medical Center is to excel in Care, Advocacy, Research and Education. We accomplish this through:

  • Providing a quality health care experience for our patients and families.
  • Improving health outcomes for children regionally, nationally, and internationally. 
  • Leading the creation of innovative solutions to pediatric health challenges.

Position Summary: Participates in planning, implementation, management and evaluation of service/department activities for the Children’s National Primary Care Departments in accordance with accepted national standards and administrative policies.

Education and Training Required: Bachelor’s degree in a related field required; Master’s degree in Business, Healthcare Management or Finance preferred.

Experience Required: 5 years of related and progressive experience. Minimum 3 years of management/supervisory experience. Three to five years in healthcare finance management preferred. Understanding of financial management information systems and technology is helpful. Full command of Microsoft Word, Excel and/or similar software applications.

Special Knowledge, Skills Abilities: Strong Healthcare Financial Operations Knowledge/Skills

CNMC Leadership Competencies
Business Acumen and Managing Results:
1. Understands key financial and budgetary principles and applies and incorporates them into management planning and decision making
2. Understands organization's business environment (e.g. regulatory bodies, strategic alliances, community partnership, etc.)
3. Develops and continually monitors budgets, fiscal performance and resource allocation
4. Anticipates future strategic, operational and financial trends and consequences in the marketplace, technology and healthcare innovations

Change Management and Innovation:
1. Energizes stakeholders and sustains commitment to changes in approaches, processes and strategies
2. Maintains a positive environment during the course of change, remaining alert to morale issues
3. Uses analysis, judgment, experience and wisdom to identify root causes of problems and develop appropriate strategies

1. Clearly states what is expected or wanted from others
2. Undertakes difficult conversations and disagreements effectively and with confidence
3. Written communications are clear, concise and appropriately crafted for formal or informal channels

Customer Service:
1. Anticipates, understands and incorporates perspectives, expectations, needs and concerns of internal and external customers into planning, decision making and execution
2. Empowers employees to provide appropriate resolutions to customers

1. Aligns and communicates the vision of the larger organization with the mission, goals, roles and responsibilities of the team
2. Assumes responsibility for achieving objectives and commitments and holds staff to the same high standards
3. Ensures that employees have a positive and motivating environment
4. Promotes cultural competency in delivery of services to customers and in day to day employee interactions
5. Promotes clear direction and sets priorities for the team
6. Provides necessary resources, information and incentives to the team

Personal Integrity:
1. Displays ethical behavior in all facets of professional activities
2. Instills trust by ensuring privacy and confidentiality in both patients and work-related relationships

Human Resources:
1. Hires, trains, develops and directs assigned staff to meet departmental objectives
2. Ensures that performance evaluations medical requirements and all other organizational circuit breakers for all staff are complete and on time
3. Monitors staffing plans/schedules to optimize productivity and ensure quality services

1. Coaches team members on safety/quality principles, expectations, behaviors and performance
2. Personally role models and holds staff accountable for demonstrating a questioning attitude and a personal and team member commitment to safety and quality
3. Implements fair consequences for non-compliance

CNHS Individual Competencies
Service/Program Administration and Implementation:
1. Implements strategic plan through management of day-to-day operations of department/ service area; troubleshoots operational issues and develops action plans to resolve
2. Collaborates with Executive Director on significant operational issues/barriers
3. Assists Executive Director in development, implementation and evaluation of services, programs, policies and procedures, and performance standards to achieve departmental goals.
4. Develops and implements systems to monitor and improve performance and service quality
5. Ensures compliance with CNMC policies and procedures and regulatory standards

Budget and Financial Management:
1. Prepares documentation and projections to support the operating and capital budget planning process.
2. Evaluates and recommends purchase of new equipment needed to maximize productivity and quality of care.
3. Implements actions to facilitate meeting budget requirements and administers programs within budgetary guidelines.
4. Monitors monthly performance reports and budget variances and resolve discrepancies as needed.
5. Evaluates reimbursement and denial trends and develop and implement action plans to address issues.

Program Evaluation & Enhancement :
1. Assist in the development, evaluation and implementation of new ventures, services and partnerships. (Proforma development/analysis)
2. Work with the Executive Director to develop evaluation tools for measuring each aspect of clinical contracts and quarterly indicator reports.

Clinic Operations/ Facility Management:
1. Monitors clinic flow, implementing performance improvement initiatives to ensure physician and staff productivity.
2. Ensures the reconciliation of patient visits with charge documents and the timely submission of charge tickets and statistics.
3. Participates in the establishment and revision of procedures, performance standards and productivity targets for the administrative staff.
4. Ensures safe, secure and clean work and patient care environment including full functionality of equipment, interacting with the applicable business contacts/service vendors to ensure the availability of services and compliance with JC/DOH standards.
5. Monitors space utilization to ensure that proper use of space and expansion needs are met.

Human Resources Management:
1. Collaborates with director in all hiring and disciplinary actions.
2. Ensures all personnel records are complete and annual reviews are completed in a timely fashion.
3. Ensures all personnel are in compliance with Occupational Health requirements.
4. Ensures all clinical personnel are in compliance with the Medical Staff Office.
5. Ensures training and competency of all administrative staff with documentation as required by JC/DOH standards.
6. Manages all employee grievances, worker’s compensation, or occupational health concerns in collaboration with the executive director and the appropriate CNMC department

Community Outreach:
1. Collaborates with Government and Community Affairs department to enhance clinical growth and program development
2. Serves as the liaison between CNMC community leaders as needed.
3. Ensures the availability of promotional items at community events.

Project Management:
1. Develops business plans for new programs, sites, or equipment. Monitor the Return on investment (ROI) semi-annually for each business plan and submit to Executive Director with analysis and recommendations.
2. Creates project plans with milestones, deliverables, and accountability assignments
3. Delivers projects on time and on budget

To apply please go to and use Requisition # 180001A8 to submit your application to join the team.

Chiropractic Assistant / Front Desk Coordinator (7/10/18)

Maryland Spine Institute

The front desk coordinator within a chiropractic clinic is a customer service and patient management professional who reports directly to the clinical director/ chiropractor. She or he is responsible for scheduling appointments and reactivations, receiving payments, managing telephone calls and messages, coordinating with chiropractor and CAs regarding patient visits and retreatment plans and other duties as assigned.      


  • First contact between the patient and the Chiropractor.
  • Monitor the entry and exit of visitors to the Clinic.
  • Check-in and check-out of patients.
  • Act as the main line of communication for the Clinic.
  • Answer the clinic telephone and answer basic questions from patients.
  • Take messages and communicate problems or questions to the Chiropractor.
  • Work with patients to schedule appointments.
  • Take payments and insurance information before and after the appointment.
  • Maintain patient records, including insurance, billing and coding of records.
  • Checking in/out chiropractic equipment and supplies.
  • Filing and ordering of supplies.
  • Maintain an orderly work area.
  • Maintain clinical and confidential recordkeeping in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Other duties as assigned by management.
  • Perform Chiropractic Assistant duties as required


  • Must have strong verbal and written communication skills; Possess exceptional interpersonal communication skills.
  • Ability to work in a team environment.
  • Ability to work independently on assigned tasks as well as accept direction from management.
  • Must have the ability to read and write the English language.
  • Have the ability to multi-task and be flexible with task assignment.
  • Must be able to complete assigned tasks in a timely manner.
  • Ability to interface with patients, co-workers, and management.
  • Must be observant and have good interpersonal and collaborative skills.
  • Must be able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Must present a professional appearance always.
  • Must possess excellent patient relations skills.


  • Must have a valid Maryland Chiropractic Assistant License.
  • Must have a high school diploma or GED.
  • Must have a working knowledge of medical terminology. Must be competent with MS Word and MS Excel, and posse’s basic computer skills.
  • Working knowledge of ChiroTouch is preferred but not required.
  • Have a working knowledge in the operation of various office technology (i.e. Phones, facsimile machines, copiers, etc…).
  • Must maintain current CPR certification.


  • Must be in good health and stamina.
  • Must be able to regularly stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs and/or ladders; balance; stoop, kneel; crouch; crawl; talk and hear.
  • Must be able to occasionally reach above shoulder level; bend at waist level, and below waist level. 
  • Must be able to spend at least 50% of the day standing and walking on surfaces such as bare ground, pavement, concrete, wood and metal.
  • Must be able to occasionally lift up to 50 pounds.
  • Specific vision abilities required by this position include distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


  • Chiropractor Assistants/Front Desk Coordinators work in an office environment.
  • Noise level in the environment is usually low.
  • Chiropractor Assistants/Front Desk Coordinators must be able to work with all kinds of people.

FLSA Status:  Non-Exempt

Reports to:  Practice Manager

Practice Administrator (7/6/18)

Advanced Primary & Geriatric Care, Rockville, MD

Advanced Primary & Geriatric Care is a Premier Primary care practice established in Rockville for more than 30 years. We have 5 Physicians & 6 NPs.

 Primary responsibilities:

  • Administrator will supervise day to day administrative & clinical operations in a busy Primary care & Geriatric practice.
  • Responsible for running an efficient, safe & patient friendly office
  • Oversight of billing office
  • Hiring, training Med Techs, front office and billing staff
  • Maintaining schedule for office & Medical staff
  • Maintaining & ordering office & medical supplies efficiently
  • Running regular meetings with office & Medical staff
  • Marketing of Practice, networking in community

Minimum qualifications:

  • College degree
  • 2+ years of medical office management experience
  • EMR experience
  • Proficient in computer skills- Microsoft word, Excel, e mail & internet
  • Excellent oral & written communication skills
  • Good team leader sense of professionalism, honesty, integrity & sensitivity towards patients & co-workers
  • Maintain & communicate payroll to payroll company every two weeks

Necessary Skills:

  • To understand & promote the companies vision, values, policies & procedures
  • Ability to work well with coworkers, doctors & NPs, maintain professionalism & a positive attitude at all times
  • Maintain patient & staff confidentiality
  • Strong attention to detail & accuracy
  • Very dependable & responsive to needs of the practice
  • Strong analytical skills, complete tasks in a timely fashion

Compensation & Benefits:

  • Competitive with full benefits
  • Schedule Monday-Friday with some Saturdays as needed
APPLY ONLINE:                                     

Director of Operations (6/28/18)

Adfinitas Health

Adfinitas Health is the largest Physician owned and managed inpatient group in the Mid-Atlantic Region.  We are growing nationally and seeking to add Hospitalist and Post-Acute Providers to our team! Adfinitas Health provides quality care in more than 60 Acute and Post-Acute Care facilities centered around providing continuity of care to our patients and streamlined communication to our primary care partners.  Our innovative and quality driven programs provide opportunity for clinical and leadership education to offer professional growth to our providers.


With supervisory and management responsibility, the Director of Operations is expected to manage operations of hospital programs assigned to the Scranton/Wilkes-Barre, PA region. Medical Directors, lead advanced practice providers, and on-site administrative support professionals will report to the Director of Operations. This person will be responsible for ensuring each program achieves its financial and operational goals by developing innovative solutions to achieve results and consistently improve performance. The Director of Operations is responsible for leading teams to align with the goals of Adfinitas Health and our hospital partners.

The following list reflects essential duties and responsibilities. Leadership may reassign, reallocate, or add any responsibilities to this list at any time. This list is meant to provide an overview and is non-exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Managing daily field operations at sites/programs assigned to the Scranton/Wilkes-Barre region 
  • Leading and managing clinical teams comprising physicians, physician assistant, and nurse practitioners
  • Ensuring 100% compliance daily scheduling requirements
  • Establishing and monitoring appropriate staffing requirements to ensure all shifts are filled and remain in line with site P&L statements
  • Coordinating with recruiting and site medical directors to help select new candidates 
  • Ensuring candidates are advancing through the credentialing process in a timely fashion
  • Managing day-to-day HR and performance issues in consultation with HR
  • Managing daily program operations to optimize performance and efficiency (e.g., staffing models, utilization rates, throughput, etc.)
  • Ensuring each assigned program achieves or exceeds its contractually-established quality targets
  • Implementing and managing incentive criteria for providers
  • Managing the financial performance of each site/program 
  • Establish and maintain relationships with hospital administrations to be responsive to the customers’ needs
  • Leading monthly meetings with each site/program’s leads and administrations
  • Helping to negotiate contracts with hospitals and health care providers
  • Responsible for business development within existing sites/programs
  • Responsible for coordinating and leading new program implementation with VP of New Program Integration

The following is a list of personal and professional competencies that must be present to succeed in this role.

  • Demonstrated experience of the following qualities and characteristics: ethics and values; business judgment; innovative thinking; a problem-solving and solution-focused mindset; and strategic and organizational agility. 
  • Highly effective verbal and written communication skills are necessary in dealing with a variety of healthcare and finance professionals, including internal senior management and external clients.
  • Demonstrated and proven management skills with a proven track record in leading multidisciplinary and remotely-located teams. 
  • Ability to develop and evaluate complex financial and operational performance data, requiring attention to detail and the ability to interpret and validate complex data.


  • Bachelor’s degree (preferably in business or health care/public policy management) is required
  • MBA/MPH/MHA/MPP or similar graduation education is highly preferred
  • 6-8+ years of work experience (preferably in operations and/or health care) is required
  • 4-6+ years of direct management and leadership experience is required
  • Up to 50% travel is required

 To apply, send an email stating the position name with an updated CV to [email protected]


Director of Revenue Cycle Management (6/15/18)

Adfinitas Health


Responsible for directing, organizing and leading the revenue cycle function for Adfinitas Health. Oversees the continuous process improvement of the revenue cycle. Coordinates and collaborates with leadership to ensure timely resolution of revenue cycle issues.  Tracks revenue cycle metrics and associated benchmarks to identify and replicate best practices. Adheres to policies, procedures and regulations to ensure corporate compliance. Individual is responsible for the improvement of key revenue cycle performance indicators and improving cash collections by: improving the clean claim rate; increasing the gross collection rate; improving the bad debt ratio; reducing days in accounts receivable; improving data entry and edit resolution lags; reducing the accounts receivable greater than 90 days; identifying and resolving unbilled claims; reducing denials from payers. Individual is Company’s key contact with the Company’s third-party billing company.


The following list reflects essential duties and responsibilities.  Leadership may reassign, reallocate, or add any responsibilities to this list at any time. This list is meant to provide an overview and is non-exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for the achievement of monthly and annual goals for performance metrics for revenue cycle performance and for the organization’s overall revenue performance.
  • Establish and maintain a constancy of purpose, focusing on continuous improvement within the revenue cycle function.
  • Participate and develop internal controls to target revenue recovery throughout the organization by identifying revenue cycle issues and implementing solutions.
  • Stay current with reimbursement, billing procedures and requirements of Medicare, Medicaid, and third-party payers.
  • Point of contact between organization and the Company’s third-party billing company.
  • Assess and respond to organizational and customers’ needs with innovative programs to ensure customer satisfaction.  Implement patient friendly coding, billing and reimbursement guidelines.
  • Evaluate and maintain third party payer and managed care contracts.
  • Supervises the provider credentialing function.
  • Monitor and support daily staff functions in all areas related to the scope of the Director’s responsibility.
  • Assist in identification of new technologies that will improve departmental operations.  Identify and communicate overall strategy for improvements to the revenue cycle.
  • Develop and implement a department budget that demonstrates efficiency in the use of resources to manage the revenue cycle.
  • Analyze, prepare and present monthly revenue cycle reports to the CFO.
  • Work with the Regional Medical Directors, Leads, and Directors of Operations to ensure best practices related to patient access, charge capture, and the overall revenue cycle.
  • May perform other duties as assigned.


The following is a list of personal and professional competencies that must be present to succeed in this role.

  • High level of self-motivation and initiative and the ability to work independently
  • A high level of written, verbal and presentation communication skills
  • High level of interpersonal skills
  • Strong time management, problem solving and organizational skills
  • Expertise in medical billing and reimbursement
  • Knowledge of EMR and PM systems


  • BA/BS required
  • 5+ years of progressive management experience in a healthcare environment
  • Strong written and oral communication skills
  • Hands-on experience and knowledge in budgeting, process improvement, payer relations, AR management and systems development/ implementation
  • Advanced understanding of all revenue cycle functions and interrelationships
  • Solid understanding of all departmental related functions of a healthcare enterprise
  • Proven capabilities in building an organization and directing teams

Click here to see the full job posting including physical requirements.

To apply, send an email stating the position name with an updated CV to [email protected]

Revenue Cycle Operations Manager (6/12/18)

The Revenue Cycle Operations Manager is responsible for providing coordination and oversight to all aspects of billing operations and staff to ensure efficient, accurate and timely information to both internal and external clients and stakeholders. Reorts to Executive Director. Supervises Billing Coordinators.

Essential Job Responsibilities:

  • Develops and enhances policies, procedures and guidelines to optimize quality and performance.
  • Oversees and assures standardization and accuracy of daily/weekly/monthly revenue cycle activities.
  • Assures timely and accurate data reporting.
  • Continuously monitors key performance indicators (of both staff and clients) and utilizes national/regional/local benchmarks to assess organizational effectiveness.
  • Understands and communicates the interrelationship between performance measures and workflow to anticipate and act upon the effect of change on business processes at both the organizational and client level.
  • Evaluates performance assessment for clients and proactively identifies trends.
  • Communicates to all stakeholders any opportunities or areas of concern.
  • Insures that revenue cycle processes are complaint with governmental and regulatory requirements.
  • Cultivates internal relationships across the enterprise to assure support for RCM activities including interfacing with IT, compliance, Physician Enterprise, etc.
  • Participates in collaborative decision making by performing detailed analysis and presenting solutions to leadership and team while working to create a consensus.
  • Manages billing staff and sets both organizational goals and individual development plans for direct reports.
  • Keeps abreast of current trends and practices surrounding payer changes/updates, compliance issues, regulatory program participation, local and regional healthcare trends, etc.
  • Contributes to shared learning by identifying needed in-service programs, personal instruction, collaborative learning, etc. for both provider offices and billing staff.
  • Collects, synthesizes and communicates relevant information throughout the organization to support both organizational and client strategies. 

Education: High School Graduate or GED equivalent required.  Bachelor’s degree in business preferred, equivalent experience can be considered in absence of a degree.

Licenses / Certifications:  None required

Experience:  5-7 years’ experience in professional fee billing experience required. Supervisory experience required.

Performance Requirements:

  • Knowledge of organization policies and procedures. 
  • Knowledge of fiscal management and human resource management techniques. 
  • Excellent organizational and time management skills.
  • Outstanding verbal and written communication skills.
  • Setting, defining, assigning, monitoring, and evaluating outcomes of tasks and goals.
  • Knowledge of pertinent federal and state regulations affecting the business and industry.
  • Ability to delegate, coach and facilitate.
  • Understanding and appreciation of financial considerations.
  • Knowledge of office procedures.

Work Schedule:        This is an exempt position and may require a flexible schedule with some early morning and late night scheduling. 

Normal operating hours are Monday through Friday, 8:00 AM - 4:30 PM. 

Approximately 20% travel time is required.


Physical Requirements:

  • Frequent use of hands (e.g., use of a computer keyboard, equipment, etc.) and mobility. 
  • Intact or corrected hearing, speaking, bending, standing, walking, stooping, and visual acuity. 
  • May be required to lift up to 20 pounds (ie – file boxes, computer/copier paper).           

Occupational Hazards:     Risk B - Exposure Category: there is no possibility of an exposure to blood/bloody body fluids in the performance of the job.  Potential to be exposed to hazardous materials such as toner and laser printer cartridges.